What we collect
When you send an enquiry we receive your name, phone number, postcode, the type of work and your message, plus your email address if you give it. If you contact us by phone, WhatsApp or email, we receive whatever you choose to send, including photos.
Why we use it
To reply to your enquiry, give you a quote, carry out and invoice the work you ask for, and keep the records we need for certificates, guarantees and the law. Our lawful bases are taking steps at your request before a contract, performing the contract, and our legal obligations. We don't sell your details or use them for marketing.
Photos of our work
We may photograph finished work to show on this website and social media. We don't show your address, people, vehicle registrations or personal belongings in a way that identifies you. If you'd rather we didn't use photos of your job, tell us and we won't.
Who else handles it
Web3Forms delivers the enquiry form to our inbox. Cloudflare hosts this website and processes visitors' IP addresses to deliver and protect it. WhatsApp (Meta) handles WhatsApp messages. They only process your details to provide their service.
How long we keep it
Enquiries that don't go ahead are deleted within 12 months. Records of completed work, certificates and invoices are kept for as long as the law and our registration schemes require.
Cookies
This website doesn't use cookies, analytics or advertising trackers.
Your rights
You can ask to see, correct or delete the details we hold about you, or object to how we use them, by emailing info@setvolt.co.uk. You can also complain to the Information Commissioner's Office at ico.org.uk.
Last updated: 10 November 2026